The support line advertised as 24 7 was not i had to pay extra to get the part in a.
Eternal water heater.
Water gradually corrodes the plastic and the switch will eventually fail flooding the whole heater.
So in summary my eternal water heater failed after less then a year of household use i have a relatively small household of 2 adults and 1 child so this was not an overuse issue the part that failed is a common failure according to eternals own support rep.
Grand hall usa s top award winning product introduced in 2006 the eternal hybrid water heater has received industry accolades including ecohome magazine s editor s choice award the top 50 innovative products by professional remodeler magazine and the number one cool products at pcbc pacific coast builders conference.
Eternal water comes from the most pure pristine sources on earth.
This left all owners of this tankless without warranty service or parts.
An eternal hybrid water heater provides endless hot water at high volume at an incredible efficiency of up to 98 with high flow rates.
All models are condensing and can use inexpensive pvc for venting.
Our water voyages through layers of ancient rock and sandstone to a vast underground aquifer.
Exclusively tankless was a certified installer of the eternal brand or eternal.
The hybrid takes advantage of tankless technology and storage tank water heater.
The heater has a known design fault with the water pressure switch above the heating unit.
Eternal tankless water heaters went out of business almost 5 years ago.